Returns: Satisfaction guaranteed, all purchases final 30 days from shipment or deposit date. Full credit given for undiscovered defects. 30% re-stock charge for any other reason within the 30 day period.
Shipping: Parcel Post, UPS, and common carrier trucking are all available. Shipping charges are paid by customer with order. To calculate your approximate shipping charge multiply the number of board feet by 5 lb. Enter the resulting weight here. A nominal handling fee will also be added to each shipment.
Slabs: Goby will use its best effort to dry large slabs in a timely fashion using gentle de-humidification dry kilns. It may be difficult to dry the slab core completely and achieve moisture content equal to the slab surface. Goby is also not responsible for any additional reasonable checking that occurs during the drying process.